- Richard Kouwenhoven
President and General Manager
Richard has served as Hemlock’s President & General Manager since November 2012. Responsible for the daily operations of Hemlock, Richard works closely with Hemlock’s management team and staff throughout the company to help advance the services we provide our valued customers. Richard has had a close association with Hemlock throughout his life, working in a number of roles for the past 14 years. In 1996, he graduated from Ryerson University\'s Graphic Communications Management Program with a Bachelor of Technology Degree. His roles at Hemlock include Estimator, Production Coordinator, Production Planning Manager, Manager of Hemlock’s Express Division and most recently as Hemlock’s VP Customer Service and Business Development.
Richard has also been Hemlock’s key lead on the company’s sustainability initiatives since 2006.
- Dick Kouwenhoven
Chairman and Chief Executive Officer
After graduating from Rotterdam Graphics Arts College in 1962 as a journeyman Typographer, and a short career in the graphic arts industry in the Netherlands, Dick moved to Vancouver in early 1965. He joined a small storefront printer (Hemlock) in Burnaby as the one-and-only employee in September of 1965 and became the majority shareholder in July of 1968.
Dick has kept Hemlock at the forefront of technological innovation and environmental awareness in the printing industry, while maintaining a total commitment to quality and integrity.
Today, Dick is Chairman & CEO of Hemlock, with the Burnaby office and manufacturing plant that totals 79,000 square feet and employs over 170 dedicated craftspeople. He is proud to serve clients all over North America with a commitment to the highest quality results with the least environmental impact.
- Frits Kouwenhoven
Managing Partner, Hemlock Printers (USA), Inc.
Beginning his career in 1971 as an apprentice lithographer at Hemlock, Frits worked in the plant by day and attended graphic arts college by night. He graduated with his Journeymen Lithographer certificate in 1976. Using his solid background in the printing process, Frits transitioned into sales and grew to become the company’s VP of Sales & Marketing and a partner in the business.
In 1999 Frits took on a new challenge and moved with his family to the San Francisco Bay Area, opening a sales office in Walnut Creek. His efforts have created a strong Hemlock presence along the west coast of the US, where Hemlock now employs 6 US-based sales representatives with offices in Seattle WA and Walnut Creek CA.
Frits’ passion for print is evident as he contributes on a daily basis to his numerous client projects. The excitement and value he brings to each job makes him a valuable member of the team and results in outstanding printed projects.
- Jeff Taylor
Senior Vice President, Manufacturing and Operations
Graduating from a Graphic Arts Program in 1976, Jeff began his career with an apprenticeship at a Vancouver-based commercial printing company. His passion for prepress led him to a position as Production Supervisor for one of Vancouver\'s largest prepress companies, where he transitioned to Vice President of Production and finally the President over a span of 16 years.
In 1998, Jeff joined Hemlock Printers as the Director of Manufacturing, and today, now serves as Senior VP Manufacturing and Operations.
Jeff had a pivotal role in the development of a Graphic Arts Diploma Program at the British Columbia Institute of Technology, where he now serves on the program\'s Advisory Board.
- Chris White
Senior Vice President, Finance
Chris graduated in 1976 from UBC with a Bachelor of Commerce and received his Chartered Accountant designation in 1978. While working in public practice with Price Waterhouse, he gained considerable experience with both public and private companies. In 1987 Chris became Corporate Controller of a paint manufacturer with 2 factories and over 400 employees.
In 1996, Chris joined Hemlock Printers as Manager, Finance & Administration. He now serves as our Senior Vice President, Finance and oversees the Accounting and Administration Departments. He is responsible for corporate accounting, budgeting, information systems, shareholder planning and other related financial matters.
- Peter Madliger
Vice President, Prepress
Peter’s career in graphic arts began 40 years ago in Switzerland, where he received training in offset lithography, specializing in print colour reproduction. After graduating from a four-year prepress program, Peter immigrated to Canada in 1968. In 1976, he joined a top Vancouver graphic arts company, where he led their colour imaging department and later the entire electronic prepress operation.
Joining Hemlock in 1990, Peter used his expertise to develop an in-house prepress department, making Hemlock the first full-service printer in Vancouver. Today, he leads a team of over 30 skilled technicians. Peter enjoys sharing his colour expertise with Hemlock’s clients, represented by both small and large design studios and corporate print buyers.
Peter was elected to the Creo Users Association Board of Directors in 1997 and has continued in this capacity for the Graphic Users Association for Kodak Solutions.
- Doug Climie
Vice President, Sales & Marketing
With over 25 years of sales management experience in manufacturing, printing, and publishing, Doug leads the professional sales team in western Canada for Hemlock as well as the many marketing initiatives for the company.
Vancouver born and UBC educated, Doug spent close to 5 years in Toronto working for a large international graphics and office products company in a national sales management capacity before returning to the west coast.
He spent over 10 years with industry giant Quebecor World in successful business development and sales management roles focused on western Canada and the Pacific Northwest, and more recently was engaged in print and digital publishing as Director of Publication Sales for Canada Wide Media.
Doug now works closely with the Leadership and Sales teams in developing innovative, client-focused solutions for Hemlock’s established and growing base of valued customers.
- Shannon Howe
- Director, Human Resources and Employee DevelopmentShannon started with Hemlock in 1993 as a Sales Assistant, coming from Alberta with a 10 year background in advertising and creative writing, having graduated from a Communication Arts Program.Eager to pursue new challenges, Shannon became the Payroll Administrator in 1997. She continued to educate herself, adding Human Resource Management to her skill base, becoming a member of HRMA.Shannon has continually progressed with the company, now managing human resources, payroll and benefits.
- Barb Mallin
Director, Product & Service Development
A graduate of Ryerson University's Graphic Communications Management Program, Barb joined Hemlock in 2006. She spent her first year with Hemlock in estimating and then moved to the Digital Division to play a key role in the implementation of Hemlock's Web Services and Fulfillment offering.
Barb oversees a team of programmers and coordinators focusing on Online Services, including dedicated customer branded storefronts for both pre-printed and Print on Demand materials. The team also works with our clients where custom programming is required for integrated marketing campaigns and direct mail projects. To this role, Barb brings 25 years experience in Retail Management, Visual Merchandising and Marketing.